computer telephony iIntegration ( cti )
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Computer Telephony Integration ( CTI ) - Outline
Topic Outline - KnowledgeBases - Newsgroups and FAQs - Magazines and Ezines - White Papers - Organizations and User Groups - News - Events - Related Topics - Books - Key Manufacturers - Where to Buy - Key Solutions Providers - Where to get Help - Key Service Providers - Key Training Providers
 
Computer Telephony Integration ( CTI ) - Knowledge Bases
  • Computer Telephony Forum Japan (CTFJ)
  • Computer Telephony Magazine - Products Guide
  • Computer Telephony.com
    • This is a comprehensive online resource for all CT product information, advice, articles, events, news and demos.
  • Greg's Windows Telephony FAQ (Gregory Guttmann)
    • Windows 95 - Windows 98 - Windows NT Fax. Faxback, Answering, Automatic Message Center, PBX Systems, Voice Messaging, Interactive Voice Response IVR
  • Learn about Computer Telephony (Dialogic)
    • "In simplest terms, computer telephony is the technique of coordinating the actions of telephone and computer systems. This technology has existed in commercial form since the mid-1980s, but it has been exploited only in a few niche markets -- particularly in large call centers, where call volumes easily justified the cost of complex custom-built systems. But in the 1990s, several factors have combined to significantly simplify computer-telephone systems and increase the marketplace's interest in computer telephony. International standards for interconnecting telephone and computer systems have been defined, notably the Computer-Supported Telephony Application (CSTA) call modeling and protocol standards from ECMA. Mass-market application programming interface (API) specifications have been heavily promoted by major market players such as Microsoft and Novell, and are gaining rapid acceptance. Voice processing technologies have advanced steadily, providing advanced features and high port densities at attractive prices. Public networks are offering more and more services which enable computer-telephone applications, such as Calling Line ID. And most important, the world economy is doing business over the telephone at an increasing rate, prompting business organizations to look for ways to make this process more efficient and economical."
  • MAPI, SAPI, and TAPI Developer's Guide (Michael C. Amundsen)
    • "Each of these APIs provides a specialized set of services that expand the reach of the Windows operating system in a way that makes it easier to write programs that work without having to deal with the differences between hardware provided from third parties."
  • MIT Research Program on Communications Policy (MIT)
    • The Research Program on Communications Policy was established at the MIT Center for Technology, Policy and Industrial Development with the objectives of (1) Studying technical, economic, and policy challenges to open interfaces for scalable digital systems and broadband networks; (2) Facilitating cross-industry, cross-government agency, and cross-academic discipline dialogue on such issues; (3) Disseminating the results of these activities
  • SIP Forum
    • SIP (Session Initiation Protocol) is a protocol for setting up conferencing, telephony, multimedia and other types of communication sessions on the Internet.
  • Teleconnect Magazine - Buyers Guide
  • TMCnet: Your Online Resource For CTI, Internet Telephony, And Call Center Solutions
  • SEE also Related Topics
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Computer Telephony Integration ( CTI ) - Newsgroups and FAQs
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Computer Telephony Integration ( CTI ) - Magazines and Ezines
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Computer Telephony Integration ( CTI ) - White Papers
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Computer Telephony Integration ( CTI ) - Organizations and User Groups
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Computer Telephony Integration ( CTI ) - News
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Computer Telephony Integration ( CTI ) - Events
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Computer Telephony Integration ( CTI ) - Related Topics
802.11 Networks - Bluetooth - Broadband Networks - Computer Telephony Integration (CTI) - Email Broadcast - Email-on-Demand - Fax Devices - Fax Broadcast - Fax-on-Demand - Internet Phone - Internet Telephony - Mobile Computing - Modems - Optical Networks - Speech Processing - Telecommunications - Telephony - Text-to-Speech - Unified Messaging - Video-conferencing - Voice Portal - Voice Recognition - VOIP - WAP - Windows CE - Wireless Computing
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Computer Telephony Integration ( CTI ) - Books
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Computer Telephony Integration ( CTI ) - Key Manufacturers
If your company offers Products applicable to this Topic, and you wish to reach the hundreds of thousands of IT users who benefit from these pages each month, please contact us
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Computer Telephony Integration ( CTI ) - Key Solutions Providers
If your company offers Products and/or Services applicable to this Topic, and you wish to reach the hundreds of thousands of IT users who benefit from these pages each month, please contact us
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Computer Telephony Integration ( CTI ) - Key Service Providers
If your company offers Services applicable to this Topic, and you wish to reach the hundreds of thousands of IT users who benefit from these pages each month, please contact us
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Computer Telephony Integration ( CTI ) - Key Training Providers
If your company offers Training Services applicable to this Topic, and you wish to reach the hundreds of thousands of IT users who benefit from these pages each month, please contact us
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