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Business Process Re-engineering

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Beginners, Glossary and Background


Business Process Re-engineering (BPR) is the strategic analysis of business processes and the planning and implementation of improved business processes.

The analysis is often customer centred and holistic in approach. BPR is a multi-disciplinary subject and should involve more than IT specialists. Nevertheless, IT can support BPR in many ways: Software can be used to help with gathering information about the current business organisation. Workflow and process analysis tools, business modelling and simulation, On-line analytic processing (OLAP), Data mining all have a role to play.

Computer Aided Software Engineering (CASE) includes techniques for the formal description of business processes and workflows in the existing and future organisation of the business.

Process & enterprise modelling tools can be used to compare competing strategies. Change project management tools can help the implementation phase. Groupware can help the planners and implementers keep in touch.

IT is often the driver that enables change in the first place. Technology makes new modes of working feasible - such as Just In Time (JIT), teleworking and e-commerce . In business, change doesn't just come with the territory: change is the territory.

See also: Business Process Redesign: An Overview ( Dr. Yogesh Malhotra)


 

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27 October, 2000
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